BitDefender Antivirus
Go

BitDefender Client critical update

 

Summary:

On October 2nd, 2006, BitDefender released a critical product update for all versions of BitDefender Client. Following this update, BitDefender Client starts reporting errors on all subsequent updates.


Detailed description:

The update replaces the file and registry monitoring drivers with a newer version. All users of BitDefender Clients updating from a local update server are required to reconfigure their local update servers in order to support the changes.

The following steps must be performed:

  1. Open BitDefender Update Server wizard and perform an update of the Update Server.

    In this step, the Update Server downloads the latest version of the list of products.

  2. Reconfigure Update Server.

    Make sure to select all the BitDefender products that are updating from this server.

  3. Perform a second update of the Update Server.
  4. Open Management Console and run the "Update Clients" task to force an immediate update of the clients.
Asking for assistance

If the situation persists, contact the support service and provide the following information:

  • From the local update server, obtain the files updprod.ini and bdupdsvr.ini stored in the folder %ProgramFiles%\Softwin\BitDefender Enterprise Manager\BitDefender Update Server\.
  • From the client, obtain the file live.ini stored in the folder %ProgramFiles%\Softwin\BitDefender8\.



Software Applications:
BitDefender Enterprise Manager

Operating systems:
Windows 2000, Windows 98, Windows Me, Windows NT, Windows XP

Solution ID: 322 Created on 07 Dec 2006 12:00
Language: English Modified on 13 Nov 2008 15:16


Useful Links


MyBitDefender Login