Purchase and Registration information

I purchased and registered BitDefender, however the product reports that it has few trial days left. What happened?
You have performed only the online registration process. In order to get rid of the trial pop-ups you also need to register BitDefender with the license key you received at the moment of the purchase. For complete information about the registration process and the differences between the online and the product registration please read our how to register article.


I have a license valid for two PCs. How do I install BitDefender on my second PC?
The process of installing BitDefender on the second PC is identical with installing on the first
PC. For complete information in terms of how to install BitDefender please read our how to install article.


I have a license valid for two PCs. How do I register BitDefender on my second PC?
The registration process is similar with the first PC. For complete information about the registration process and the differences between the online and the product registration please read our how to register article. Please note that on the second PC there is no need to create another account on BitDefender website (point 4, I already have a BitDefender account in the above article). You can however add a new email address to your existing account.


How do I add a new email address to MyAccount on BitDefender website?
In order to add a new email address please follow the steps below:

1. Use your username and password to login to MyAccount;
2. Click modify data (available on the right hand side of your account homepage);
3. In the window that will appear click add another e-mail address - you will see that a new text box will appear;
4. Type you new e-mail address and then click Submit.

Please note that the previous email address cannot be deleted from your account.


How do I add a new license key to MyAccount on BitDefender website?
In order to add a new license key please follow the steps below:

1. Use your username and password to login to MyAccount;
2. Click add new license key (available on the right hand side of your account homepage);
3. In the new window click again add new license key - you will see that a new text box will appear;
4. Enter your new license key and click Submit.
   

Please note that the old license keys cannot be removed from your account.


I use a different license key than the one displayed into MyAccount on BitDefender website.
There are several possible causes for this situation:

• the license key was generated for an older version of the product you use (v8 or v9). However this does not impact over your product functionalities or registration period;
• the license key used to create your account was the trial key the product came with;
• you switched BitDefender products after creating your account on BitDefender website.