There are two methods of uninstalling BitDefender Security for File Servers from your server: using the system tools and using the manual uninstall procedure.
Uninstalling BitDefender using the system tools
BitDefender can be uninstalled similar to any other software program as follows:
- Go to Control Panel and double click Add/Remove programs;
- Wait for the installed software list to be displayed;
- Locate BitDefender into this list, highlight it and then click Remove;
- Wait for the uninstall process to complete and then restart your computer.
Manual uninstall procedure
Should the above procedure fail or in order to double-check the success of this operation please follow the steps below:
- Shutdown all BitDefender services from the Services console (Start -> Run..., then type services.msc and hit Enter); the BitDefender services are:
- BitDefender NPCore;
- BitDefender NPLogger;
- BitDefender Registry v2;
- BitDefender Statistics;
- BitDefender Update Service;
- BitDefender File Server;
- Open Registry Editor (Start -> Run..., then type regedit and hit Enter) and delete the following keys:
- HKEY_CURRENT_USER\Software\Softwin\;
- HKEY_LOCAL_MACHINE\SOFTWARE\Softwin\;
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BDNPCORE;
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BDREGISTRY;
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BDSTATSRV;
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NPLogger;
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\XLiveSvr;
- Using Registry Editor browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls and and delete ONLY the keys containing Softwin in the path; the alternative for this step is to use the Windows Installer Clean-up Utility. After downloading and installing the clean-up tool launch it and choose to delete BitDefender;
- Restart the server;
- Delete the following folders %ProgramFiles%\Softwin and %CommonProgramFiles%\Softwin.