BitDefender Antivirus

BitDefender Security for File Servers  




 What to do when BitDefender does not detect malware
In order to promptly resolve this issue, we kindly ask that you send us the malware file(s) as described below:

NOTE: These files will be used for malware ana

 The system appears infected
If your PC appears to be infected with malware, but BitDefender does not detect that anything is wrong, please complete the

 What to do when BitDefender detects legitimate applications

We strive to reduce false-positive reports to a minimum. However, these reports are commonly due to bad programming practices (e.g. applications that change the Master Boot Record, add run


 BitDefender Security for FileServers service does not start in Windows 2000
In order to fix the mentioned issue you need to install Update Rollup 1 for Windows 2000 SP4 as presented below:
  1. Download and install Update Rollup 1 from

 How to configure BitDefender Security for File Servers
After installing BitDefender Security for File Servers we strongly recommend you to take few moments for the configuration process. Our recommendations (including related articles f

 Troubleshooting the installation
 The update system for virus signatures

The virus signature, also known as virus definition, is a unique binary string that repre


 Hoaxes

Generally, a hoax is a false warning in which the author uses social engineering in order to determine the computer user to perform a certain action. The typical virus hoax claims a new virus


 I/O errors in the scan report
The BitDefender scanning engine indicates the number of I/O errors within the Statistics section of the scan report.
An I/O error is counted every time the scanning engine is denied access

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