BitDefender Internet Security v10
What to do when BitDefender does not detect malwareIn order to promptly resolve this issue, we kindly ask that you send us the malware file(s) as described below:
NOTE: These files will be used for malware ana
The system appears infectedIf your PC appears to be infected with malware, but BitDefender does not detect that anything is wrong, please complete the CUSTOME
Purchase and Registration informationI purchased and registered BitDefender, however the product reports that it has few trial days left. What happened?
You have performed only the online registration proces
What to do when BitDefender detects legitimate applicationsWe strive to reduce false-positive reports to a minimum. However, these reports are commonly due to bad programming practices (e.g. applications that change the Master Boot Record, add run
BitDefender Security Service stops working The message is received due to a wrong interpretation made by the operating system regarding BitDefender's Security Service (vsserv.exe) which is restarting after the update process finishes.
Windows Vista CompatibilityPlease note that no version prior to the BitDefender 10.2 installation kits will work (or indeed install properly) on Windows Vista.
If you own a previous BitDefender 10 produ
Revealing hidden system files and system foldersIn order to reveal the objects all you need to do is to follow these
steps:
From Start open Control Panel, then Folder Options and access the View
screen.
How to schedule a scan taskIn order to set up a scheduled scan task in BitDefender you need to follow the steps highlighted below:
