BitDefender Support
support operators trained to understand the needs of all customers and to offer clear, to the point answers

Latest Articles




 Troubleshooting BitDefender 2008 registration
This document describes the steps required to troubleshoot the BitDefender registration process.

 How to run the Online Scanner on Vista
How can I make the Online Scanner run under Windows Vista?

 Password protected items
When scanning with BitDefender, you may come across some items that are marked as "password-protected", which BitDefender reports as potential threats

 Security vulnerability in BitDefender 2008
This vulnerability consists in a denial of services that could be exploited locally. The file affected by this security issue included a function with insufficient parameter validation.

 Using the BitDefender Rescue CD
This article describes the usage of the BitDefender 2008 Rescue CD.

 I/O Timeout
The article provides information about BitDefender update issues that can occur on some machines, after a product update delivered on December 17th.

 Troubleshooting the BitDefender Antispam toolbar

This article describes the steps to follow if your Microsoft Outlook email client does not display the BitDefender antispam toolbar. Please note that this document does not apply if you use Outlook Express as email client.


 Security advisory on handling RAR archives
BitDefender has patched three different flaws relating to the way BitDefender engines deal with RAR archives.

 ActiveX vulnerability
BitDefender has been notified on October 24, 2007 on the existence of a vulnerability in OScan8.ocx and Oscan81.ocx included in BitDefender Online Scanner 8.0.

 What to do if BitDefender 10 cannot be installed on Vista SP1
BitDefender v10 cannot be installed on Windows Vista if Service Pack 1 has been applied.

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