Latest Articles

 How to obtain a product's exact version
This article aims to describe the proper way to obtain the exact version of a BitDefender Business product.

 Asking for assistance - Unix/Linux products
Due to the high number of possible hardware and software configurations, users may run into various faulty situations. In order to be able to properly identify the causes for these reported situations, the technical support team needs some pieces of information regarding the operating system and BitDefender's presence on the respective computer.

 How to prepare for installing BitDefender Management Server using an existing database
This article contains two settings you need to make before installing the BitDefender Management Server on a machine that already has a SQL instance active.

 BitDefender Security for FileServers service does not start in Windows 2000
Right after installing BitDefender Security for File Servers on Windows 2000 Server SP4, the service with the same name cannot be started.

 What's new in patch v2.4.228 for BitDefender Security for Windows Servers
The current article describes the 2.4.228 patch, available for the BitDefender Security for Exchange component of the BitDefender Security for Windows Servers suite, released on June 30th, 2008.

 Update patch for Management Server
The current document describes the update patch available for the Management Server in Client Security 3.

 Troubleshooting BitDefender Management Console connection issues
On rare occasions, you might experience connection errors when trying to access the BitDefender Management Console.

 Installing BitDefender Security for Mail Servers on Ubuntu 7.10 or newer
Ubuntu 7.10 (code name "Gutsy Gibbon") is the first Debian-based distribution to use a modified version of the package management tool dpkg, which queues all ldconfig calls to be ran after installing a batch of packages. In the previous versions, all ldconfig calls were ran immediately. BitDefender packages run ldconfig during the configuration stage and rely on its immediate effects.

Therefore, starting with Ubuntu 7.10, trying to set up BitDefender Security for Mail Servers or BitDefender Security for Samba version 2.1-x (and earlier) will result in an install problem, because the 2.1-x (and earlier) version doesn't "know" about the new trigger mechanism used by Ubuntu's dpkg.

 Vulnerability fixed in BitDefender Update Server
An issue has been identified in a component of BitDefender update server (CVE-2008-0396). Successful exploit of the vulnerability may allow read access to files outside of the application's root directory with named privileges.

This issue only affects customers hosting their own internal BitDefender Update server. Customers updating directly from BitDefender are not affected. Additionally, this issue does not affect any Consumer product such as BitDefender Total Security, BitDefender Internet Security or BitDefender Antivirus.

The risk level of this vulnerability is low and at this moment no known malicious exploit has been observed in the wild.

 Installation errors on Fedora Core systems

A message similar to the following one may appear while installing BitDefender on a Fedora Core system:

error: Failed dependencies:

libstdc++.so.5 is needed by BitDefender-common-2.x-x.i586
libstdc++.so.5(CXXABI_1.2) is needed by BitDefender-common-2.x-x.i586
libstdc++.so.5(GLIBCPP_3.2) is needed by BitDefender-common-2.x-x.i586
libstdc++.so.5 is needed by BitDefender-mail-2.x-x.i586
libstdc++.so.5(CXXABI_1.2) is needed by BitDefender-mail-2.x-x.i586
libstdc++.so.5(GLIBCPP_3.2) is needed by BitDefender-mail-2.x-x.i586