| BitDefender Partnership Program |
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Localized / Customized Approach
- Partner contact info included in product
- Specific pricing flexibility
- Start-up sales & marketing kits, regularly updated
- Co-funded or joint, localized marketing activities
- Customized free online services
- Partner feedback encouraged, to ensure market-driven product continuously
- Dedicated marketing materials and websites
- Partner marketing included into and coordinated with the global BitDefender marketing program
Commercial Support
- Dedicated business support team (account manager, business developer, international marketing coordinator)
- Telephone and online communication with the support team, on a regularly basis
- Leads generation
- Free technical training, including certification
- Free sales training, including certification
- Active participation to the BitDefender partners' satisfaction program
- Annual partners meeting
- Business planning and periodical reviewing
- Newsletters
- Dedicated "Partner Zone" in a secure corporate portal
- Easy-to-use sales & marketing kits
- Automated, just-in-time product (key) delivery
- International awards, 3rd party certifications, success stories and testimonials by product classes and verticals
- Access to hot news service
Know-how Transfer
- Access to BitDefender know-how and best practices
- Access to marketing training, support and tools
Technical Support
- 2nd level technical support 24/7
- "SLA" guaranteed antidote (24 hours)
- Max 4 hours priority technical support
- Free online technical support
- Beta testing participation
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