This error occurs when the device is not associated with a Google account, or the device is associated with an account but a temporary problem is preventing it from connecting to Google. Try one of the following solutions:
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If you are using a tablet (running Android 3.x), make sure your device is associated with a Google account.
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To check this, go to Settings > Accounts & sync and see if a Google account is listed under Manage Accounts. Add your account if one is not listed, restart your device and then try to sign in to Bitdefender Mobile Security.
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Restart your device, then try to sign in again.
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Go to Android Settings > Applications > Manage Applications > Bitdefender Mobile Security and tap Clear data. Then try to sign in again.
Applies to: Bitdefender Mobile Antivirus
Operating Systems: Android
