How can I track and view my Purchase History on Bitdefender?

1. Go to https://store.bitdefender.com/myaccount/ in your web browser.

 

2. Type in the e-mail address associated with your Bitdefender order, then click on SEND ACCESS LINK.

 

3. You will shortly receive an email from 2Checkout with an access link valid for 1 hour. Follow that link.

 

4. It will open a new tab in your internet browser. Click Continue when prompted.

 

5. After login, you will see a list of all your purchases placed on www.bitdefender.com, in reverse chronological order. The order date is the date the order was placed on the Bitdefender website. Click on View order details to display the order details summary.

An order can have one of the following statuses:

• Finished – Order is paid and fulfilled.
• Pending – Order has been approved and is waiting for fulfillment confirmation. To finalize the payment, using the card you have used before or using another card, access the link ‘View order details’, then press ‘Finalize’ at the bottom of the page, under ‘Follow up’.
• Unpaid – Order has incomplete or invalid payment details. 2Checkout will try to recover the order (you will receive a follow-up email with further information for finalizing the order).

1. Log in to your Bitdefender Central account at https://central.bitdefender.com/

 

2. Go to My Subscriptions on the left side of the website, then access the My Payments tab at the top of the page.

 

3. After opening the My Payments tab, click the View Details button next to the name of the Bitdefender product you purchased.

 

4. The Product history appears. To learn more, scroll down to the bottom of the page and click on View order in the Actions column.