Bitdefender GravityZone license validation errors
Sometimes when you register your Bitdefender license key in GravityZone Control Center, you may encounter the following error messages:
- No connection to the licensing server.
- The license is invalid.
In these situations, ensure that:
You have a valid license key.
The connectivity to Bitdefender Licensing Server is working properly.To check the connectivity:
Make sure that your border firewall allows the connectivity to the following address and whitelist it if possible: lv2.bitdefender.com
- Open a SSH connection from your GravityZone appliance.
- Log in with the username: bdadmin and the password that you have set.
- Type the commands below to install telnet and check the connectivity:
sudo apt install telnet
telnet lv2.bitdefender.com 443
If the connection is successful, the result will be similar to: