How to troubleshoot the client software deployment on Windows 8.1/10/2012 and above
To remotely install software on Windows 8.1 / 2012 / 2012 R2 stations, you need to have full administrative privileges on them. In this case, you need the credentials of the built-in administrator account or a domain user account.
To successfully deploy the client software from Bitdefender Control Center to Windows 8.1 / 2012 / 2012 R2 stations, please consider one of the following recommendations:
- Manually enable the built-in administrator account on target stations. When creating the client installation task for the Windows 8.1 / 2012 / 2012 R2 stations, use the credentials of the built-in administrator account.
To learn how to enable and disable the built-in administrator account in Windows 8.1 / 2012 / 2012 R2, refer to this KB article.
- Use the credentials of a domain administrator account, if you are managing an Active Directory network.
- On the target Windows 8.1 / 2012 / 2012 R2 stations, change the value of the registry key HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Policies\\System\\EnableLUA from 1 to 0.
You will be prompted to restart your machine.