Technology & Human Expertise

Technology & Human Expertise Combined

We want you to get the most value from your cybersecurity investment with Bitdefender. Our goal is to provide services that augment your technology purchase to improve your security posture. Our service offerings provide expert help, when and where you need it.

Most #1 rankings

Most #1 rankings in from 2018 up to 2021 in AV-Comparatives tests* and 100% protection with fewest false positives in the latest Business Security Report 2021

100% Detection

in AV-Comparatives APT testing. The only vendor to achieve perfect score, both in 2020 and 2019.

“Many detections occurred before the threat was executed, due to heuristics for malicious scripts.”

Highest Scores

Achieved Highest Detection Score in MITRE ATT&CK® Evaluations for Enterprises

Best Protection

2 Best Protection Awards in 2020 from AV-TEST.

Bitdefender has proven its excellence and reliability each year that we’ve tested their solutions, This year the company shone brighter than ever.

AV-TEST CEO Maik Morgenstern

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How Bitdefender Services Can Help You


Bitdefender offers flexible support options for organizations of all sizes. All Bitdefender customers have access to Standard Support (online resources, technical documentation and incident help assistance via phone, portal and web), and we also provide three Premium Support options that cover the unique needs of every organization, from small businesses to large enterprises.


With Bitdefender Professional Services you have direct access to our product experts that help you strengthen your organization’s security posture and cyber resilience, improve operational efficiency, apply the best cybersecurity practices for your business and train your IT staff.


"Bitdefender offers Top Services quick response, good quality Service and Support at all times."

Micheel Kristensen


"We were very pleased to find Bitdefender Gravityzone would deliver the security solution we needed with the management capabilities we desired. Additionally, the responsiveness of their professional Service Team ensured a seamless deployment."

Brain Alexander Senior

Cloud And Virtulization Architect For Mentor Graphics

"Bitdefender gave us very professional Service and Support"

Niklas Nikitin

Karlstad University's IT Security Coordintor


Premium Support Service Guide

Premium Support Service Guide

Bitdefender provides multiple levels of support to meet your organization’s requirements and ensures that you benefit the most from your investment in Bitdefender. 

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Professional Services Service Guide

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Provisioning Pack for SMBs

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Provisioning Pack for MSPs

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