Welcome to Bitdefender Support

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Contact Customer Care

Our knowledgeable technicians are at your disposal 24/7! We're here to answer any question and resolve any technical issue you may be experiencing.

Open an email ticket

Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

Chat Support

Consumer Commercial Support

Inquiries related to purchase, registration, licensing, account information

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Consumer Technical Support

Inquiries related to technical specifications, unwanted behavior or error messages

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Consumer Malware Support

Inquiries related to malware removal instructions, false positives, sample submissions

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User Reviews

I have used Bitdefender over a year and …

I have used Bitdefender over a year and recently renewed for another year. In the past I have used Norton, McAfee, AVG and Bitdefender outperforms them all.

Nancy Cooper, Sunday, April 23, 2017

Bitdefender is hands down the best...

Bitdefender is everything anyone could ever ask for. They are truly dedicated to the people they protect, their software is great and their customer service is impeccable!

Jose, Wednesday, April 19, 2017

Excellent service

They have an excellent product line and a dedicated customer service team who make it very easy to get the most out of their products.

Stuart MacDonald, Sunday, April 16, 2017

Bitdefender is wonderful.

For real security, ease of use, peace of mind, prompt analysis of any problems and a super support team, you will find no better than Bitdefender.

Adrian Kennedy, Saturday, February 18, 2017

The Game Changer

In this fast era we all want to solve our problems as fast as possible. Bitdefender is the answer. I was a Kaspersky fan but now a follower of Bitdefender. Great choice I promise you won't regret.

Pritam Mandal, Sunday, February 26, 2017

The Best Security

Seriously, it's rated the highest all over the internet and it works beautiful for me. Just like it advertises. This is the one to buy. At a reasonable price I might add. The Multi Device is the best. Now I know my Android phone is as safe as my computer.

George Campros, Tuesday, December 13, 2016

Great Product

Very good product that doesn't ask much from you. Just set up & go. Never interrupts me while I am on a gaming session. Very happy user.

John Ward, Monday, November 28, 2016