security scans

We perform manual security scans

With the Virus & Spyware Removal Service, one of our Tech Experts will connect remotely to locate and destroy all viruses and other types of malware.


We troubleshoot

Once connected to the computer, our tech geniuses will diagnose the system and identify the required actions.


We eliminate all viruses from your system

Bitdefender's engineers will clean your files via a remote, ultra-secure connection to make sure that viruses are gone without a trace.

What else you get

  • We configure basic safety for maximum protection against future threats.
  • You receive useful tips from our tech geniuses on how to protect your PC from malware.
  • You get a complete summary of all the actions we have taken on your system

System Requirements:

Minimal system requirements:

  • Operating System: Windows 7 with Service Pack 1, Windows 8.1, Windows 10 and Windows 11
  • Memory (RAM): 2 GB
  • Available free hard disk space: 2.5 GB free space
  • This service does not include help with Apple Mac or Linux systems.
  • Stable high speed internet connection
  • This service cannot fix any BIOS or hardware issues that are preventing the computer from starting.
  • System performance may be affected on devices that have old generation CPUs.