To update or to check the firmware version of the Bitdefender BOX open the Bitdefender Central app and go to Devices, BOX, Settings, Firmware information.
Find out if your computer is running a 32-bit or 64-bit version of Windows: go to Start menu > type msinfo32 > a new window will pop up > System Type...
If Web Protection is constantly turning off on Android, allow Bitdefender Mobile Security in Accessibility and exclude the app in battery saving options.