This article will guide you on managing your Bitdefender subscriptions through Bitdefender Central. To learn about tasks like checking your subscription’s expiry date, adding extra seats to your subscription, and changing device allocation, simply click the corresponding section below.
Check Expiry Date, Device Count, and OS Compatibility
To find out the expiration date of each Bitdefender subscription, the number of available seats, and the supported operating systems:
1. Go to https://central.bitdefender.com and sign in to your Bitdefender Central account.
2. Once you’re logged in, on the left-hand side of the page click on the My Subscriptions section.
3. In My Subscriptions, you can view the following details for each Bitdefender subscription:
- Expiry date
- Maximum number of devices for each product
- Compatible operating systems
ⓘ If you have both individual and family-oriented plans, they appear under separate tabs:
- Personal: Displays your individual subscriptions
- Family group: Displays subscriptions shared with members of your family group
If a family subscription isn’t displayed when you open My Subscriptions, select the Family group tab.
Manage Device Allocation
To protect a device simply sign in to your Bitdefender Central account and click the Install Bitdefender Products button once you’re logged in.
After a Bitdefender product has been installed on a device, you can transfer that device to another Bitdefender subscription that is currently active in your account (change allocation) or you can remove that particular device from the subscription. Here’s how to change allocation or remove a device from a Bitdefender subscription:
Step 1. Log In to Your Bitdefender Central Account
Visit https://central.bitdefender.com and sign in to your Bitdefender Central account. Make sure you use the account that contains the subscription you want to transfer.
Step 2. Access Your Subscriptions
Once you’re logged in, click My Subscriptions on the left-hand side of the page.
Step 3. Manage the Old/Expiring Subscription
Inside the My Subscriptions panel, you’ll see a list of your subscriptions. Find the old or expiring subscription from which you want to transfer devices and click the Manage devices button associated with that subscription.
ⓘ If you have both individual and family-oriented plans, select the Personal or Family group tab, depending on the subscription you want to manage.
Step 4. View and Modify Device Allocation
You will now see a list of all the devices currently using the selected Bitdefender subscription. Click on the Change option below the device that you want to reallocate to a different subscription.
Step 5. Change Allocation
After clicking Change, you will be presented with several options to choose from:
- Keep current allocation. (No changes will be made to the current device).
- Change allocation to […] (move the device to another Bitdefender subscription from your Central account).
- Remove protection from this device. (Choose this option when you want to free up slots from a subscription. On the actual device, the product will be displayed as having no active subscription, with an incentive to buy more slots if the slots have been occupied in the meantime or to buy a subscription for a different or same Bitdefender product.)
ⓘ When reallocating a device, there are some important rules to keep in mind:
- A service can be reallocated only if it includes at least the same applications as the current subscription.
- The number of devices included on the other subscription doesn’t matter. For example, you can move a device from a Bitdefender Total Security subscription for 5 devices to one for 10 devices.
- You cannot reallocate a device to an expired or invalidated subscription.
- When Bitdefender expires, the device is automatically reallocated to a valid subscription, if available.
Add extra seats to your Subscription
Bitdefender subscriptions come with a limited number of slots to install Bitdefender on multiple devices. If you have used up all your slots, you can add more seats by purchasing a separate subscription:
1. Go to https://central.bitdefender.com and sign in to your Bitdefender Central account.
2. Once you’re logged in, on the left-hand side of the page click on the My Subscriptions section.
3. Click on Protect More Devices next to the subscription name.
ⓘ If you have both individual and family-oriented plans, select the Personal or Family group tab, depending on the subscription you want to manage.
4. The purchase page will open in a new tab. Follow the on-screen steps to buy more seats, then activate the new subscription in the same Bitdefender account.